Mobile Websites

Frequently Asked Questions

What's the cost for a mobile website?

$495, fixed rate, for the mobile site setup plus $100 per year for hosting. This includes building your mobile site, initial population with your content (company information, menus, photo gallery, etc.). Total drive-off price: $595.

I don't think my customers are mobile. Isn’t that mostly for teenagers?

Absolutely not. 85% of Americans age 18 and over have a mobile phone, including 68% of people over age 65. What’s even more amazing is how quickly mobile usage is growing.

How can I see what my current website looks like on a smartphone?

Drop us a line and we'll email you a screen shot.

I'm strapped for resources, can't a mobile website wait?

Sure, if you can afford to wait while your competitors beat you to the punch!

Can I pay for hosting monthly?

Mobifide hosting costs only about 8 bucks per month. If we were to provide monthly billing, the additional costs associated with those bills would force us to raise our rates. Instead, we offer a convenient annual payment and guarantee a refund for unused time if you ever decide to cancel service.

How long will it take for me to get a Mobifide site?

Turnaround time is typically one week or less.

What's the difference between a mobile app and a mobile website?

Apps are developed for specific devices (e.g. iPhone, iPad, Android, Blackberry, etc.) so you would need to pay a developer to build and maintain separate apps for each device. A single mobile-optimized website, on the other hand, is compatible with many devices. A mobile-optimized website is the most affordable and easy to manage solution for most local small and mid-sized businesses. Mobile sites increase your visibility and don't require your customers to download a piece of software to their phone.

Why is the mobile web important?

There are 4 billion mobile phones in use worldwide, compared to 1 billion PCs, and people are increasingly using their mobile devices for accessing information on the web – particularly when they are on the go, away from a desktop PC. If your website doesn't render well on a mobile device or is slow to load or, worse yet, if you don't have a website at all, you're missing an important opportunity to grab new customers.

How are mobile websites different than regular websites?

Mobile websites are specifically built to render correctly (or "look right") on a mobile device. Because of small screen size, users are immediately guided to one-click content via a design that's suited to the most likely needs of someone using a mobile device. For example, users can use the 'call us' feature to dial up with your business with one touch; the 'find us' feature to access to a Google map to locate you and get directions using GPS; plus one touch to view your menu, hours, special, dress code; access a reservation system; send you an email; view a gallery of photos; see specials or events; connect via social media; and more – all straightforward and simple without all the design and trappings involved in a regular website. This is the most important point to understand about a mobile website: It exists solely to present as much information as possible right at the user's fingertips from anywhere.

Does Mobifide also build regular conventional websites?

We sure do, and what sets us apart is that each conventional "brochure" website we build is optimized for the iPhone, iPod Touch and iPad; so those visitors will be going to your regular website but it will look better because the site will recognize the browser the visitor is using and automatically tailor the site to render properly in their browser window. The advantage here is a more consistent user experience with your brand. GonzalesLegalServices.com is an smartphone-optimized conventional website, as is Mobifide.com. Contact us for pricing.

Will this replace my regular website or will it be in addition to my regular website?

A Mobifide mobile site allows you to reach your potential mobile audience with fast and easy information on the go, something your regular website likely cannot do in an efficient or effective manner. Consider your existing website the "unabridged" version of your business, presenting a detailed, comprehensive look at your business with all the graphic design and web bells and whistles needed to achieve an internet "brand identity" for your company. A Mobifide mobile website is more like "Cliff's notes," a shorthand view of your business with immediate access to what matters most when on the go. The two sites are complimentary, but they provide different experiences that are each appropriate for the context in which they are viewed and the device on which they are to be seen.

What are the overall benefits to customers and to my business?

Studies show that users who access a regular website on a mobile device quickly become frustrated by how much time and data is required to load and view the site and how difficult it can be to find the information they need, and they abandon these sites quickly and are unlikely to return. And their reaction? Immediately look for another business with a more mobile-friendly site. With a Mobifide site, those customers are looking for mobile-friendly sites and you're the beneficiary.

How will people get to my site?

• Search: Users on mobile devices find mobile sites in search returns based on keywords and search terms, just like any other website.
• Link: A link on your regular website to your mobile website lets users know the mobile site is available. This functionality is part of the Mobifide package and can be put in place by the designer of your website or by Mobifide.
• Automatic redirection: A mobile device redirection script that automatically redirects users to the mobile version of your site from your regular site by detecting that they are using a mobile device guarantees a mobile-friendly experience. This advanced capability is part of the Mobifide package and can be put in place by the designer of your website or by Mobifide.
• By scanning a QR (Quick Response) code

What is a QR code, and why would I want one?

QR codes are 2-D bar codes that people can scan with their smartphones and connect directly to your mobile website. Consumers who have downloaded a free code reader from an app store, open the app, point their smartphone camera at the bar code and the app automatically opens their web browser and sends them to your site.

36.1% of those who scanned a QR code earn $100,000 or more a year. 18.6% earn $75,000 to $100,000, 19.1% earn $50,000 to $75,000, 18.0% earn $25,000 to $50,000, and 8.3% make less than $25,000. – comScore

Does Mobifide help increase my site's visibility in search engines?

Mobifide sites are built using "best practice" recommendations found in Google's Search Engine Optimization Guide. That means Mobifide will use relevant keywords to describe your business – which assists search engines in determining a site's relevance based on a user's search request – as well as targeted page titles and descriptions, an optimized site map and site structure for ease of navigation. Links to social network sites will also be helpful in improving your visibility to search engines.

How often can I update/change my site?

The easy-to-use Content Management System can be accessed at any time from any computer with a web browser and an internet connection to make all the changes you want at no charge.

How long will it take to get my Mobifide site up and running?

Depending on our current queue of clients waiting for their own new Mobifide mobile websites, turnaround time is usually as little as 1-2 weeks. Once we have your site up and running, you can tackle the straightforward Content Management System and be on your way with the mobile web in no time.

Do you also build full-sized websites?

Yes! Visit our sister site, WSDNO.com, for New Orleans website design.

Technical Stuff

Do I have to have a .mobi domain name?

No, Mobifide does not require a .mobi domain name.

Do I have to have an existing website in order to have a Mobifide mobile website?

No. Your Mobifide mobile website can certainly be your only website.

What browsers, phone types and cellular services are supported?

Mobifide leverages technology to adapt your mobile site dynamically to the specific phone in the hand of your visitor. From high-end touch-screen devices to lower-end phones, Mobifide guarantees the best possible mobile experience to all your mobile customers.

Do you handle Flash?

Nope. Flash is dead for mobile. Get the scoop here:
Adobe abandons mobile Flash development »

Is Mobifide appropriate for e-commerce or shopping carts?

Yes, you can showcase and sell up to 16 items from your mobile site using PayPal and /or Google Checkout as your payment gateway.

How many mobile site visits can the Mobifide site handle?

Mobifide leverages one of the most advanced technologies to ensure scalability and fast response even in the moments of highest pressure. However, a Fair Use Policy applies, which limits traffic to your Mobifide site at 2,000 page views per day.

How much content can the mobile site contain?

While there is technically no limit to the amount of content that can be on your mobile website, the site is for mobile users seeking limited information only, so we recommend keeping content to an absolute minimum.

Are you a hosted service?

Yes, we are a software-as-a-service (SaaS) company – which means you'll never have to buy, maintain or upgrade the software your mobile site runs on. Your Mobifide mobile website is hosted with the world's largest and best: Amazon Web Services. That means greater chances for fast downloads anytime, anywhere and fewer chances of technical issues.

How many links can I add to a Mobifide site?

Customers can add links to their Mobifide site as desired, which can link to content on their own site, or to third party sites.

Can I use more than one phone number (e.g. landline and cell phone) on the 'Call Us' link?

You can only use one primary phone number, so we recommend to using your main business line. You can provide additional phone numbers within the 'About Us' feature.

Service Issues

Can I transfer my Mobifide site to a different host?

Sorry, no.

How do you handle technical support or billing issues?

Mobifide provides technical support and billing issues via our website or email. Typical response time is within a few hours during normal business hours (9am - 5pm Central Standard Time, Monday-Friday). How to videos »

See all mobile website features »